Privacy Policy

Introduction

Welcome to Riaaj Vintage.

We respect your privacy. No matter whether you're browsing through our collections, applying for wholesale, registering, or making orders, we make every effort to treat your personal data appropriately, securely, and with transparency.

In this Privacy Policy, we describe the types of personal data we collect from you, purposes of their collection, usage, and options you have in relation to your personal data. We strive to make this policy comprehensible and concise as well as consistent with our respect towards your privacy.

By visiting our website, you consent to the terms stated in this Privacy Policy.

Who We Are

Riaaj Vintage is a wholesaler of vintage clothing for retail shops, wholesalers, boutiques, online businesses and other fashion-related companies in the UK, Europe and worldwide.

Our website offers vintage clothing that we source selectively and enables our clients to browse collections, make enquiries, register (where possible) and place wholesale orders.

In case you have any queries regarding our Privacy Policy and how we process your personal data, you may reach us through the contact details on our Contact page.

Information We Collect

The information we collect depends on how you interact with our website.

Information You Provide:

• Full name
• Business or company name
• Email address
• Phone number
• Billing address
• Shipping address
• Country or region
• Order details
• Messages submitted through contact or enquiry forms
• Account information when registering
• Communication preferences

Information We Collect (continued)

Providing this information allows us to process your requests efficiently and provide the services you expect.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Time spent on our website
• Referral source
• Website interactions
• Cookie identifiers
• Basic diagnostic information used for website security

How We Use Your Information

We use your information only for legitimate business purposes including:

• Processing and managing orders
• Responding to enquiries
• Providing customer support
• Managing customer accounts
• Sending order confirmations and shipping updates
• Improving our products and services
• Maintaining website security
• Detecting fraud and preventing misuse
• Analysing website performance
• Complying with legal and regulatory obligations
• Communicating important service updates
• Improving the overall customer experience

How We Use Your Information (continued)

We do not collect personal information for purposes unrelated to our business.

Legal Basis for Processing

Where UK GDPR or other applicable data protection laws apply, we process personal information based on one or more of the following legal grounds:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Your consent, where required

Cookies

Our website uses cookies and similar technologies to improve functionality, enhance security, and provide a smoother browsing experience.

Cookies may help us:

• Keep your shopping session active
• Remember your preferences
• Improve website performance
• Understand visitor behaviour
• Measure website traffic
• Maintain website security

Cookies (continued)

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Marketing Communications

If you choose to subscribe to our newsletter or marketing communications, we may send updates about:

• New vintage collections
• Wholesale opportunities
• Product launches
• Business announcements
• Promotions
• Industry news

Marketing Communications (continued)

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

We may share information only where necessary with trusted service providers who help us operate our business, including services related to:

• Payment processing
• Order fulfilment
• Shipping and logistics
• Website hosting
• Customer support
• Security monitoring
• Analytics

Sharing Your Information (continued)

These providers are expected to protect your information and process it only for authorised purposes.

Payment Security

Payments made through our website are processed using secure payment providers.

We do not store complete credit or debit card details on our servers.

Payment information is handled using industry-standard security practices designed to protect your financial information during the transaction process.

Data Security

Protecting your information is one of our highest priorities.

We use appropriate technical and organisational measures designed to safeguard personal information, including:

• Secure encrypted connections (SSL/TLS)
• Access controls
• Secure hosting infrastructure
• Regular software updates
• Security monitoring
• Backup procedures
• Fraud prevention measures where appropriate

Data Security (continued)

Although no online system can guarantee absolute security, we continuously work to maintain a high standard of protection.

International Transfers

As we serve customers from multiple countries, your information may occasionally be processed outside your country of residence.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place so your information continues to receive a high level of protection consistent with applicable data protection laws.

Third-Party Websites

Our website may contain links to third-party websites or services for your convenience.

Once you leave our website, the privacy practices of those third parties are governed by their own policies. We encourage you to review their privacy notices before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page together with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how your information is protected.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact the Riaaj Vintage team using the contact details available on our website.

We are committed to responding to privacy-related enquiries promptly and professionally.

Our Commitment to Your Privacy

At Riaaj Vintage, trust is at the heart of every customer relationship. We believe that protecting your personal information is just as important as providing quality wholesale vintage clothing. Every reasonable step is taken to ensure your information is handled with care, integrity, and respect, allowing you to shop and do business with confidence.